Job Seeker Blog - Spark Hire
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Video Interviewing for Customer-Facing Jobs

Recently, Spark News has been talking a lot about how Spark Hire can enrich your job search and help you find your dream job. In fact, we even gave you an idea of what kinds of jobs could benefit greatly from utilizing video resumes and video interviewing. All of that information was likely very useful, but now it’s time for Spark News to get down to the nitty-gritty. The fact of the matter is, video interviewing can be a great tool for job seekers looking for customer-facing jobs.

When you work in a job where you are constantly communicating with customers and clients, you had better have advanced communication skills under your belt. You need to have a personality that can mesh well with an array of different personalities and you need to know how to properly convey your message primarily using your words. It sounds simple enough, but a lot of people would rather work in a position where they communicate with computers, machines or tools all day. After all, everyone is different and we all have different skills that we bring to the table at work. If you are someone that is looking to put your communication skills to use at work and are looking for a customer-facing job, then a video resume and video interviewing can be highly beneficial to you.

Think about it this way. If a company is looking to hire someone who is communicable and personable to deal with their customer interactions, they are going to want a candidate that easily exhibits these skills. It’s very difficult to convey these skills you posses in a simple paper resume, so why not go above and beyond and show this company that you have these skills right from the get go. How, though? The answer, my friends, is with a video resume through Spark Hire. With this, you can send companies a video showcasing your communication skills along with your paper resume. That way, when they receive your information they will know right away that you are capable of engaging in heightened communications and can likely handle communicating with important company clients.

Even more, though, is how beneficial video interviewing can be for customer-facing jobs. The point of an interview is to learn more about the company, let the company learn more about you, talk about how you can benefit the company and of course, to show them that you are capable of normal, one-on-one, professional communication. However, if you are looking for a customer-facing position, the latter is much more important. You need to be able to show this company that you can properly communicate with customers on a daily basis. That is why many companies have decided to use video interviewing for preliminary interviews.

If you think about it, it makes a lot of sense for companies to do this. If they are looking for someone with great communications skills and can use Spark Hire and video interviewing to weed out the unqualified candidates right away, they are saving themselves a lot of time- and for companies time is money. They can waste a lot of their time by having candidates that look good on paper come in, but when they sit down for the interview they realize that the communications skills this candidate said they had are virtually non-existent. By utilizing video interviews early on in the game, they can tell right away which candidates would likely be good to call into the office for an in-person interview and which candidates would not.

Plus, if you are one of the candidates that used a video resume right from the get go to showcase your communication skills for a customer-facing job, then you have probably already set yourself above the competition. A company can see right away that your communication skills are real and that you would be a great candidate to call in for an in-person interview. Basically, it comes down to this one simple fact: If you are looking for a customer-facing job where communication skills are necessary, Spark Hire can help set you above the competition. Don’t continue to utilize the old way of doing things. Instead, discover the new way to find your dream job and start using Spark Hire today.

Nicole Nicholson

Nicole is the Content Editor for Spark Hire and mainly writes for and edits the work for the Spark News blog. She graduated in 2010 with a BA in Journalism from DePaul University in Chicago, Illinois. She has a passion for writing, editing, and pretty much anything to do with content. In her free time she frequents the Chicago music scene and writes reviews on shows for her own personal blog. Connect with Nicole and Spark Hire on Facebook and Twitter